FAQs

Getting started

How do I register my fundraiser?

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It's as easy as clicking the 'Raise It'! 

After completing a few questions, you'll be on your way to helping the lives of young aussies facing cancer. One of our team will then be in touch to find out a bit more about your fundraiser and see how we can help.

Raise It

What can I do to raise funds?

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How you choose to Raise It is up to you. Here are some ideas to get you started:

However you choose to fundraise, you can help make sure no young person has to face cancer alone.

Will Canteen support me in my fundraising?

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Yes! Once you're registered, you'll have access to your personal fundraising page, resources to help you share it with your friends and support from Team Canteen.

How will the funds raised be used?

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Your fundraising makes a huge difference. It's support from fundraisers like you that allows Canteen to offer free support services for young Aussies facing cancer!

Fundraising for Canteen

What is my fundraising dashboard?

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Your dashboard is your personal fundraising hub. It’s where you can share your story, add photos, and make your page your own. You can track donations, thank your supporters, and use our tools to spread the word and keep the momentum going.

How can I update my fundraising page? 

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It’s easy! Head to the "Edit My Page" tab to add photos, post updates, change your message, or even rename your page. 

Ready to start? Register now to create your page or log in to make edits. 

How can I ask people for donations?

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Start by sending an email directly from your fundraising dashboard. It’s quick and easy. You can also share your fundraising page link on social media to spread the word. Need tips? Check out our fundraising resources for ideas and templates to help you flip your network into action. 

Are donations tax-deductible?

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Yes, all donations over $2 received via your fundraising page are tax-deductible.

Will my sponsors receive a receipt?

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Yes, we’ll send a receipt to all your supporters, thanking them for their gift.

Technical support

How can I find my page link?

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You'll find your personal link in your confirmation email or try searching your name with our find a friend tool. 

Still at a loss? Email fundraising@canteen.org.au and we'll find it for you. 

Will my sponsors receive a receipt?

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Yes, we’ll send a receipt to all your supporters, thanking them for their gift.

I've forgotten my username and password

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No stress—it happens! Click login, then select 'Forgot password?'. We’ll email you your username and a link to reset your password.